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Page History: Call Recording and Editing

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Page Revision: Friday, 21 September 2012 09:26


For NX/iQ6 systems using Livewire, XScreen is able to record and edit calls.

Once a call has been on a hybrid, the device will show an Edit icon, as shown below. Note that on the Buddy machines, the icon will initially be grayed out until such time as the audio has transferred from the main machine.

Image

It is also possible to retrieve the last five recordings by using the Editor button on the Telephony Toolbar.

Clicking the icon will open the audio editor, shown below.

Image

The editor uses the default Windows sound device as its own default but this can be changed by clicking on the Playback icon on the toolbar and selecting an alternative.

ScrewTurn Wiki version 3.0.1.400. Some of the icons created by FamFamFam.