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Page Revision: Thursday, 07 April 2011 12:02
Before installing PhoneBOX, you must think about which machine or machines will be your
Masters and which will be
Buddys. If you are running the NX in single-show mode, you need a single
Master machine. If you are running the NX in a dual-show mode, you will need two
Master machines, one for each show.
All other machines must be installed as
Buddys and these will connect to the relevant
Master in order to share information for that show. The
Master machine runs the database that stores past call information and the
Buddys get access to that information from the
Master. For this reason, the
Master machine needs to always be running PhoneBOX in order to allow the
Buddys to connect to it. Running the main Control Room / Studio machine as the
Master is the usual arrangement.
To illustrate the point, here are a couple of typical scenarios. Firstly, the diagram below shows a system running in single-show mode with a couple of call screeners.
And this diagram shows a system running in dual-show mode with a call screener for each show. More call screeners can be easily added by installing them as
Buddy machines and connecting them to the relevant
Master.