Navigation (PhoneBOX)¶

• Home
• Back to products
  

• Getting Started
• Startup Prompts
  

• The client screen
• Call Control
• Advanced Call Control
• Toolbar Buttons
• Call Queueing
  

• Call Details
• Call Log
• Directory
• Chat
• Services
  

• Dockable Bar
• Customising screen layout
• Other Features
• Bolt-Ons
• Did you know?
• Glossary
• FAQ
• Keyboard Shortcuts
  

• Configuration FAQ
  

Keyboard shortcuts

Main keyboard shortcuts¶

• F1 - Answer call
• F2 - Dial
• F3 - Queue mode
• F4 - Queue next
• F5 - Call Info
• F6 - Call log
• F7 - Chat View
• CTRL + Click (click on active lines) - Fast call hangup
• ALT F4 - Close PhoneBOX
  

Accessibility Options for partially sighted¶

• Ctrl + Shift + H - Terminate call on handset
• Ctrl + Shift + F1 - Terminate call on hybrid 1
• Ctrl + Shift + F2 - Terminate call on hybrid 2
• Ctrl + Shift + F3 - Terminate call on hybrid 3
• Ctrl + Shift + F4 - Terminate call on hybrid 4
• Shift F1 - Route call from handset to hybrid 1
• Shift F2 - Route call from handset to hybrid 2
• Shift F3 - Route call from handset to hybrid 3
• Shift F4 - Route call from handset to hybrid 4
• Ctrl F1 - Route from hybrid 1 to handset
• Ctrl F2 - Route from hybrid 2 to handset
• Ctrl F3 - Route from hybrid 3 to handset
• Ctrl F4 - Route from hybrid 4 to handset
• Ctrl Home - Prompt client to reconnect
• F10 - Play audio status of handset and all hybrids
• Ctrl A - Answer ‘priority Service’ (probably XD)
• Ctrl H - Park call / unpark call 1 call only - if it is parked it will unpark rather than park another call
  

• Ctrl D - Set focus to devices dock
• Ctrl L - Set focus to lines dock
  

• Alt 1-4 - Select hybrid 1-4
• Alt H - Select handset