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Broadcast Bionics Wiki
Navigation (PhoneBOX)
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Getting Started
Startup Prompts
The client screen
Call Control
Advanced Call Control
Toolbar Buttons
Call Queueing
Call Details
Call Log
Directory
Chat
Services
Dockable Bar
Customising screen layout
Other Features
Bolt-Ons
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FAQ
Keyboard Shortcuts
Configuration FAQ
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Page Revision: Thursday, 14 October 2010 15:16
Main keyboard shortcuts
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F1
- Answer call
F2
- Dial
F3
- Queue mode
F4
- Queue next
F5
- Call Info
F6
- Call log
F7
- Chat View
CTRL + Click (click on active lines)
- Fast call hangup
ALT F4
- Close PhoneBOX
Accessibility Options for partially sighted
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Ctrl + Shift + F1
- Terminate call on hybrid 1
Ctrl + Shift + F2
- Terminate call on hybrid 2
Ctrl + Shift + F3
- Terminate call on hybrid 3
Ctrl + Shift + F4
- Terminate call on hybrid 4
Shift F1
- Route call from handset to hybrid 1
Shift F2
- Route call from handset to hybrid 2
Shift F3
- Route call from handset to hybrid 3
Shift F4
- Route call from handset to hybrid 4
Ctrl F1
- Route from hybrid 1 to handset
Ctrl F2
- Route from hybrid 2 to handset
Ctrl F3
- Route from hybrid 3 to handset
Ctrl F4
- Route from hybrid 4 to handset
Ctrl Home
- Prompt client to reconnect
F10
- Play audio status of handset and all hybrids
Ctrl A
- Answer ‘priority Service’ (probably XD)
Ctrl H
- Park call / unpark call 1 call only - if it is parked it will unpark rather than park another call
Ctrl D
- Set focus to devices dock
Ctrl L
- Set focus to lines dock
Alt 1-4
- Select hybrid 1-4
Alt H
- Select handset