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| Keyboard shortcuts | | Monday, 22 February 2010 10:28 | Thursday, 04 November 2010 09:51 | Adam Wylde | Adam Wylde | User Manual |
| Other Features | | Friday, 19 February 2010 16:03 | Tuesday, 20 September 2011 11:03 | Adam Wylde | Nick Cooke | User Manual |
| Glossary | | Monday, 22 February 2010 10:17 | Tuesday, 20 September 2011 14:34 | Adam Wylde | Nick Cooke | User Manual |
| Call Queueing | | Monday, 22 February 2010 09:38 | Thursday, 10 November 2011 11:42 | Adam Wylde | Nick Cooke | User Manual |
| Chat | | Monday, 22 February 2010 09:45 | Friday, 02 December 2011 15:43 | Adam Wylde | Nick Cooke | User Manual |
| Call Details | | Friday, 19 February 2010 16:58 | Monday, 05 December 2011 16:28 | Adam Wylde | Nick Cooke | User Manual |
| Services | | Monday, 22 February 2010 10:11 | Tuesday, 06 December 2011 11:24 | Adam Wylde | Nick Cooke | User Manual |
| Getting started | | Friday, 19 February 2010 14:24 | Tuesday, 13 December 2011 09:17 | Adam Wylde | Nick Cooke | User Manual |
| Advanced Call Control | | Friday, 19 February 2010 16:26 | Wednesday, 14 December 2011 15:54 | Adam Wylde | Nick Cooke | User Manual |
| Customising screen layout | | Monday, 22 February 2010 10:13 | Wednesday, 21 December 2011 15:13 | Adam Wylde | Nick Cooke | User Manual |
| Call Control | | Friday, 19 February 2010 15:32 | Monday, 09 January 2012 11:38 | Adam Wylde | Nick Cooke | User Manual |