For NX/iQ6 systems using Livewire, PhoneBOX NX is able to record and edit calls. Please note that this feature is only available on the full version, so lite users will need to
upgrade.
Once a call has been on a hybrid, the device will show an
Edit icon, as shown below. Note that on the Buddy machines, the icon will initially be grayed out until such time as the audio has transferred from the main machine.
It is also possible to retrieve the last five recordings by using the Editor button on the Telephony Toolbar.
Clicking the icon will open the audio editor, shown below.
The editor uses the default Windows sound device as its own default but this can be changed by clicking on the
Playback icon on the toolbar and selecting an alternative.