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Page History: Keyboard shortcuts

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Page Revision: Thursday, 29 July 2010 10:10


Main keyboard shortcuts

  • F1 - Answer call
  • F2 - Dial
  • F3 - Queue mode
  • F4 - Queue next
  • F5 - Call Info
  • F6 - Call log
  • F7 - Chat View
  • CTRL + Click (click on active lines) - Fast call hangup for multiple lines

Accessibility Options for partially sighted

  • Ctrl + Shift + F1 - Terminate call on hybrid 1
  • Ctrl + Shift + F2 - Terminate call on hybrid 2
  • Ctrl + Shift + F3 - Terminate call on hybrid 3
  • Ctrl + Shift + F4 - Terminate call on hybrid 4
  • Shift F1 - Route call from handset to hybrid 1
  • Shift F2 - Route call from handset to hybrid 2
  • Shift F3 - Route call from handset to hybrid 3
  • Shift F4 - Route call from handset to hybrid 4
  • Ctrl F1 - Route from hybrid 1 to handset
  • Ctrl F2 - Route from hybrid 2 to handset
  • Ctrl F3 - Route from hybrid 3 to handset
  • Ctrl F4 - Route from hybrid 4 to handset
  • Ctrl Home - Prompt client to reconnect
  • Ctrl A - Answer ‘priority Service’ (probably XD)
  • F12 - Play audio status of all hybrids
  • Ctrl H - Park call / unpark call 1 call only - if it is parked it will unpark rather than park another call